Privacy Policy

1. Information We Collect

When you submit an inquiry through our website, we collect the following information: your name, email address, phone/WhatsApp number, company name, and any message or files you choose to attach. We also collect standard web analytics data such as page views, browser type, and referring URLs to improve our website experience.

2. How We Use Your Information

We use the information you provide to respond to your inquiries, prepare quotations, process orders, and communicate about our products and services. Analytics data is used to understand website usage patterns and improve user experience. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption. Uploaded files are stored in encrypted cloud storage (AWS S3). We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

4. Cookies

Our website uses essential cookies to maintain session state and analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

5. Third-Party Services

We may use third-party services for analytics (to understand website traffic), cloud storage (to securely store uploaded files), and communication tools (such as WhatsApp for customer support). These services have their own privacy policies governing the use of your information.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also request that we restrict the processing of your data or object to its use. To exercise any of these rights, please contact us at [email protected].

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Inquiry data is typically retained for 3 years unless you request earlier deletion.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• WhatsApp: +86 183 3183 8263